Dispute hidden 'resort' or ticket fees that weren't in the advertised price

Since May 2025, an FTC (Federal Trade Commission, the federal consumer-protection agency) rule requires hotels, vacation rentals and live-event ticket sellers to show the total price upfront.

Real exampleNone verified yetGuide + prompt only.
Cost Free option available (Paid upgrades exist, but the free version works for this)You can do this for $0. Some tools offer paid upgrades you don't need.
Time (estimate)15–20 min
Difficulty (estimate)EasyOne sitting, no special knowledge needed.

1. Copy this prompt

Paste it into ChatGPT, Claude, Gemini or Grok (the free versions work), then replace the [highlighted brackets] with your details. Leave out account numbers and SSNs.

I booked [HOTEL / VACATION RENTAL / EVENT TICKETS] on [DATE]. The advertised price was $[PRICE]. At [checkout / check-in] I was charged these extra fees: [LIST]. 1) Explain in plain English what the FTC's Rule on Unfair or Deceptive Fees requires for this kind of purchase and what it doesn't cover (like taxes). 2) Tell me whether my fees look like they should have been in the upfront price. 3) Draft a short, polite refund request. 4) Tell me how to report it to the FTC.

2. Follow these steps

(stored only in your browser; uncheck to erase)

What to expect, and what to do if they say no

What to expect

  • Some sellers refund the fee once you point out the rule; others don't, so keep evidence for a dispute.

If they say no

  • File a card dispute with your screenshots.
  • Report it to the FTC and your state attorney general.

What happened when people tried it

  • We haven't verified a real-world example for this one yet, so it's a tool guide plus a prompt. Tried it? Tell us what happened (link below).

Why this works

The problem: Mandatory fees that show up only at checkout or at the front desk inflate the price you agreed to.

How AI helps: AI can compare your screenshots and receipt, explain the FTC rule in plain English, and draft a refund request and a report to the FTC.

Tools & what they cost

ToolCost
ChatGPT Free option available (Paid upgrades exist, but the free version works for this)
Free tier; paid plans available
Claude Free option available (Paid upgrades exist, but the free version works for this)
Free tier; paid plans available
FTC: Report fraud Free (No cost at all)
Free
What do these labels mean?
  • Free No cost at all.
  • Free option available Paid upgrades exist, but the free version works for this.
  • Costs money You pay a set price or subscription.
  • Takes a cut of savings Charges a percentage of what it saves you.
  • Time · Difficulty Our estimates for a typical first try, not guarantees.
  • Reported What the linked source says happened, often self-reported. Your results will vary.

Watch out for

  • No verified AI-specific success story yet. This is a how-to guide built on official sources.
  • The rule covers live-event tickets and short-term lodging; it doesn't ban fees, it requires them to be included in the upfront total price.
  • Taxes and some optional add-ons can be shown separately.

Sources

Last verified 2026-10-19. Not financial, legal, tax or medical advice. Disclaimer.

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