Claim UK train delay compensation (Delay Repay) in a few minutes
On participating UK train services, you can claim compensation for delays of 15 minutes or more. AI can help you check and file.
1. Copy this prompt
Paste it into ChatGPT, Claude, Gemini or Grok (the free versions work), then replace the [highlighted brackets] with your details. Leave out account numbers and SSNs.
I traveled from [ORIGIN] to [DESTINATION] on [DATE] with a [TICKET TYPE] ticket costing £[PRICE]. I was due at [TIME] and arrived at [TIME]. The train was run by [COMPANY, if known]. 1) Tell me whether I'm likely eligible for Delay Repay and which company to claim from. 2) List the details and evidence to include. 3) Tell me what to check about the claim deadline on the company's site.
2. Follow these steps
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What to expect, and what to do if they say no
What happened when people tried it
- We haven't verified a real-world example for this one yet, so it's a tool guide plus a prompt. Tried it? Tell us what happened (link below).
Why this works
The problem: Many eligible passengers never claim because they don't know about Delay Repay or which company to claim from.
How AI helps: AI can work out which train company to claim from, check eligibility from your journey details, and draft the claim.
Tools & what they cost
| Tool | Cost |
|---|---|
| ChatGPT | Free option available (Paid upgrades exist, but the free version works for this) Free tier; paid plans available |
| Claude | Free option available (Paid upgrades exist, but the free version works for this) Free tier; paid plans available |
| National Rail: Compensation and refunds | Free (No cost at all) Free |
What do these labels mean?
- Free No cost at all.
- Free option available Paid upgrades exist, but the free version works for this.
- Costs money You pay a set price or subscription.
- Takes a cut of savings Charges a percentage of what it saves you.
- Time · Difficulty Our estimates for a typical first try, not guarantees.
- Reported What the linked source says happened, often self-reported. Your results will vary.
Watch out for
- No verified AI-specific success story yet. This is a how-to guide built on official sources.
- Compensation levels and deadlines vary by train company; check its own Delay Repay page.
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Sources
Last verified 2026-10-19. Not financial, legal, tax or medical advice. Disclaimer.