Avoid fake 'refund' and 'you were overpaid' tech support scams
Scammers claim you're owed a refund or that they refunded too much, then ask for remote access or money back. AI can help you check.
1. Copy this prompt
Paste it into ChatGPT, Claude, Gemini or Grok (the free versions work), then replace the [highlighted brackets] with your details. Leave out account numbers and SSNs.
I got this [email / pop-up / call] saying [PASTE OR SUMMARIZE: e.g. my subscription renewed for $X, call to cancel / I was refunded too much]. 1) Tell me whether this matches known refund or tech support scams and list the red flags. 2) Tell me how to check my real accounts safely. 3) If I already gave remote access or money, list exactly what to do now, in order.
2. Follow these steps
(stored only in your browser; uncheck to erase)
What to expect, and what to do if they say no
What happened when people tried it
- We haven't verified a real-world example for this one yet, so it's a tool guide plus a prompt. Tried it? Tell us what happened (link below).
Why this works
The problem: Fake renewal notices (for antivirus, Geek Squad and similar) and 'refund overpayment' tricks drain bank accounts.
How AI helps: AI can recognize the script these scams follow, tell you how to check your real accounts, and explain recovery steps.
Tools & what they cost
| Tool | Cost |
|---|---|
| ChatGPT | Free option available (Paid upgrades exist, but the free version works for this) Free tier; paid plans available |
| Claude | Free option available (Paid upgrades exist, but the free version works for this) Free tier; paid plans available |
| FTC: Report fraud | Free (No cost at all) Free |
What do these labels mean?
- Free No cost at all.
- Free option available Paid upgrades exist, but the free version works for this.
- Costs money You pay a set price or subscription.
- Takes a cut of savings Charges a percentage of what it saves you.
- Time · Difficulty Our estimates for a typical first try, not guarantees.
- Reported What the linked source says happened, often self-reported. Your results will vary.
Watch out for
- No verified AI-specific success story yet. This is a how-to guide built on official sources.
- Real companies don't ask you to 'return' an overpayment through gift cards, crypto or wire transfers.
Was this helpful?
Tried it? Tell us what happened, good or bad. We read every reply and may share success stories (only with your OK).
Sources
- https://consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
- https://consumer.ftc.gov/articles/refund-and-recovery-scams
Last verified 2026-10-19. Not financial, legal, tax or medical advice. Disclaimer.